Contact Us

To help us respond as quickly and usefully as possible, consider including the following in your message:

• For bug reports: The tool you were using, your browser and operating system, steps to reproduce the issue, what you expected to happen, and what actually happened. Screenshots are helpful but not required.
• For feature requests: The problem you are trying to solve and how a new feature would help. The more context you provide, the better we can understand the use case.
• For general questions: Check our privacy policy, terms of service, and FAQ pages first — your question may already be answered there.
• For accessibility feedback: The page URL, a description of the barrier, the assistive technology you were using, and any suggestions for improvement.

We are a small team, so there is no need to worry about selecting the exact right department. However, if you would like your message routed to the right person quickly, use the subject line categories:

• "Bug Report" — Routes to our development team for investigation
• "Feature Request" — Routes to our product planning process
• "Accessibility" — Prioritized for our accessibility review team
• "Privacy Request" — Routes to our privacy and compliance team for GDPR/CCPA requests
• "Security" — Prioritized for immediate security team review
• "General" — Handled by our support team

If you are unsure which category fits, just send your message with any subject — we will make sure it reaches the right person.

We aim to respond to all contact form submissions within 1-2 business days (Monday through Friday, excluding U.S. holidays). Bug reports and accessibility issues are prioritized and typically receive a faster response. Feature requests are reviewed during our regular planning cycles. If you have selected "I would like a reply to my message" and provided a valid email address, we will respond directly to your inbox. Messages without a reply request are still read and noted.

For privacy-related requests (data access, deletion, or other GDPR/CCPA rights), we aim to respond within 5 business days and process the request within the timeframes required by applicable law. For security reports, we acknowledge receipt within 24 hours.

ToolsKit is a free, privacy-focused suite of browser-based productivity tools. We believe that useful tools should be accessible to everyone without requiring accounts, subscriptions, or handing over personal data. Every tool runs entirely in your browser using client-side JavaScript, which means your files and data never leave your device. We are committed to keeping our tools free, fast, and private. If you value what we build, the best thing you can do is tell a friend about ToolsKit.